# UpScalp FAQ **Last reviewed:** 2026-05-22. Use this page for direct answers and the right next guide. ## Find the right answer quickly | Question | Start here | | -------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- | | I am new and do not know what to read first. | [Get Started Guide](https://upscalp.gitbook.io/upscalp-docs/start-here/upscalp-get-started) | | I received a signal and need to decide whether it is still tradable. | [How to Read an UpScalp Signal](https://upscalp.gitbook.io/upscalp-docs/start-here/upscalp-how-to-read-signals) | | I am not receiving Telegram messages. | [Why UpScalp Signals May Not Arrive](https://upscalp.gitbook.io/upscalp-docs/troubleshooting/upscalp-troubleshooting-no-signals) | | I need to verify a bot, link, social account, or support route. | [Official Links and Channels](https://upscalp.gitbook.io/upscalp-docs/reference/upscalp-official-links) | | I am unsure whether API or automation applies to me. | [What UpScalp Does and Does Not Automate](https://upscalp.gitbook.io/upscalp-docs/trading-principles/upscalp-what-upscalp-does-and-does-not-automate) | | I need to contact support. | [Contact UpScalp Support](https://upscalp.gitbook.io/upscalp-docs/troubleshooting/upscalp-contact-support) | ## Is UpScalp guaranteed profit? No. Trading has risk and losses are possible. No signal, label, guide, or beta workflow guarantees an outcome. Read: [Legal and Trading Risk Notice](https://upscalp.gitbook.io/upscalp-docs/trust-and-safety/upscalp-legal-and-risk-notice) ## Is UpScalp financial advice? No. UpScalp provides informational tools, educational content, and market setup context. It does not provide personalized financial advice. ## Where should a new user start? Start with: 1. [Get Started Guide](https://upscalp.gitbook.io/upscalp-docs/start-here/upscalp-get-started) 2. [Learning Path](https://upscalp.gitbook.io/upscalp-docs/start-here/upscalp-learning-path) 3. [Lite vs Premium](https://upscalp.gitbook.io/upscalp-docs/start-here/upscalp-plans-and-access) ## Where are the official links? Use [Official Links and Channels](https://upscalp.gitbook.io/upscalp-docs/reference/upscalp-official-links) before clicking Telegram, support, social, or market-reference links. ## Why do I sometimes receive fewer signals? Signal volume can change with market conditions and filtering. Fewer signals does not automatically mean your setup is broken. If expected messages are missing, use [Signals Not Arriving](https://upscalp.gitbook.io/upscalp-docs/troubleshooting/upscalp-troubleshooting-no-signals). ## Can I trade from the signal alone? No. A signal is a structured setup to evaluate. Before entering, check the symbol, direction, entry area, stop loss, take-profit area, context, fees, slippage, and your own risk rule. If any required field is unclear or no longer valid, skip the trade. ## Does a high-quality signal mean low risk? No. Quality labels are context. They do not remove stop-loss, position-size, slippage, leverage, or execution risk. ## When should I skip a signal? Skip when entry is late, stop-loss distance breaks your risk rule, context is unclear, or you are trading from pressure. Read: [When to Skip an UpScalp Signal](https://upscalp.gitbook.io/upscalp-docs/trading-principles/upscalp-when-to-skip-a-signal) ## What should I check before my first UpScalp trade? Before any first trade, confirm: 1. You are using an official UpScalp route. 2. Telegram alerts are visible and unmuted. 3. You can explain every signal field. 4. The stop-loss distance fits your risk rule. 5. You know the reason you would skip. 6. You are not testing setup by placing a trade. Read: [Risk Management for UpScalp Signals](https://upscalp.gitbook.io/upscalp-docs/start-here/upscalp-risk-and-safety) ## Is the API publicly available? No. The API path is a controlled Premium Holder Private Beta for approved users only. It is not a public self-serve product path. Eligible users should start with the official Access Bot: `https://t.me/upscalp_access_bot` Do not create exchange API keys before approval, and never enable withdrawal permissions for any exchange connection. ## Do Lite or Premium require exchange API keys? No. Lite and Premium are signal and decision-support paths. They do not require you to connect an exchange account or create exchange API keys. Only approved Private Beta users should follow beta setup instructions. Stop if any instruction asks for withdrawal permissions or asks you to send API keys in Telegram, email, chat, or support messages. ## What does UpScalp automate? Lite and Premium are decision-support paths. The approved Private Beta API path may support exchange-connected actions only where that product path explicitly supports them. Read: [What UpScalp Does and Does Not Automate](https://upscalp.gitbook.io/upscalp-docs/trading-principles/upscalp-what-upscalp-does-and-does-not-automate) ## What if a bot, link, or support DM asks for secrets? Stop. Do not send seed phrases, private keys, exchange passwords, API secrets, one-time codes, or withdrawal-related credentials. Verify the route from [Official Links and Channels](https://upscalp.gitbook.io/upscalp-docs/reference/upscalp-official-links) and use [Security and Account Protection](https://upscalp.gitbook.io/upscalp-docs/trust-and-safety/upscalp-security-and-account-protection) if you already clicked or shared anything sensitive. ## Does the UPSCALP token guarantee access, value, liquidity, or trading results? No. Token pages are disclosure and reference material. They do not guarantee price, liquidity, listing status, market cap, trading access, or trading outcomes. Read: [Tokenomics and Supply Disclosure](https://upscalp.gitbook.io/upscalp-docs/reference/upscalp-upscalp-tokenomics-and-supply-disclosure) ## Can support tell me whether to enter a trade? No. Support can help with product access, setup, official routes, troubleshooting, and documentation issues. Support cannot make trading decisions for you. ## How do I contact support? Use [Contact UpScalp Support](https://upscalp.gitbook.io/upscalp-docs/troubleshooting/upscalp-contact-support) and include product path, Telegram username, UTC timestamp, exact error text or screenshot, and what you already checked. ## Related 1. [Get Started Guide](https://upscalp.gitbook.io/upscalp-docs/start-here/upscalp-get-started) 2. [Official Links and Channels](https://upscalp.gitbook.io/upscalp-docs/reference/upscalp-official-links) 3. [Signals Not Arriving](https://upscalp.gitbook.io/upscalp-docs/troubleshooting/upscalp-troubleshooting-no-signals) 4. [Contact Support](https://upscalp.gitbook.io/upscalp-docs/troubleshooting/upscalp-contact-support) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://upscalp.gitbook.io/upscalp-docs/reference/upscalp-faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.